FAQ | United Self Storage in North Highlands

FAQ for our storage facility

1. What are your office hours?

Monday: Office Closed
Tuesday: 9:00 AM – 6:00 PM
Wednesday: 9:00 AM – 6:00 PM
Thursday: 9:00 AM – 6:00 PM
Friday: 9:00 AM – 6:00 PM
Saturday: 9:00 AM – 3:00 PM
Sunday: Office Closed

2. When can I access my space?

Access Hours (Mon–Sun): 8:00 AM – 6:00 PM

3. What types of storage are available?

We offer drive-up self storage units suitable for household items, business inventory, and general storage needs.

4. Are rentals month-to-month?

Yes. All units are rented on a month-to-month basis for maximum flexibility.

5. What security features do you have?

Our facility is fully fenced, well-lit, and includes gated access with security monitoring.
Please call the office for the most up-to-date security details.

6. How do I pay my bill?

Pay online anytime
Pay in person during office hours
Call (916) 698-1761 for assistance or to set up autopay

7. How does online move-in work?

Select your unit online
Complete the rental process
Sign your lease electronically
Move in during access hours

8. What unit sizes do you offer?

We offer a variety of small, medium, and large drive-up storage units to accommodate everything from a few boxes to full household or business storage.
Availability changes frequently, so please call for current openings.

9. Is tenant protection/insurance required?

Insurance is required. You may purchase coverage through the facility or provide proof of coverage through your homeowners or renters insurance policy (please call to confirm).

10. Do you sell locks or moving supplies?

Yes — we typically have locks and basic moving supplies available for purchase. Call for current availability.

11. Where are you located?

United Self Storage
3311 Q St, North Highlands, CA 95660
Phone: (916) 698-1761
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START YOUR RENTAL HERE

Rent Your Storage Unit Online

Optimize your storage rental experience with our convenient online process, designed to save you valuable time. Simply complete the necessary steps online, minimizing the need for in-person visits. Swing by our office only for a quick verification of your information and to ensure your storage unit is prepared for a seamless move-in.